Privacy policy

Privacy Policy
Last updated: April 24, 2025

This Privacy Policy explains how Trendtronics (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from trendtronics.in (the “Site”), or otherwise engage with us in connection with the Site (together, the “Services”). “You” and “your” refer to users of our Services, whether customers, visitors, or any other individuals whose information we process.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically for operational, legal, or regulatory reasons. We will update the "Last updated" date accordingly and take steps as required by law.

Personal Information We Collect and Use

To provide our Services, we collect personal information from various sources. The type and amount of information collected may vary depending on your interaction with us.

We may use your information to:

  • Communicate with you

  • Provide and improve the Services

  • Fulfill legal obligations

  • Enforce our terms

  • Protect our rights and users

Information You Provide Directly

This includes:

  • Contact details: Name, address, phone number, email

  • Order details: Billing and shipping addresses, payment confirmation

  • Account data: Username, password, security credentials

  • Support interactions: Any communication you send to us

Some features may not work if you choose not to provide certain personal data.

Usage Information

We may automatically collect data through cookies and similar tools. This includes:

  • Device and browser details

  • IP address

  • How you interact with the Site

Information from Third Parties

We may receive information from service providers such as:

  • E-commerce platforms (e.g., Shopify)

  • Payment processors (for payment verification)

  • Marketing and analytics providers

We treat this information according to this Policy.

Use of Personal Information

Order Fulfillment & Customer Service

We use your data to:

  • Process payments

  • Ship orders

  • Notify you of order status or account updates

  • Maintain your user account

  • Support any related customer service matters

Marketing and Advertising

We may use your data to:

  • Send promotional messages

  • Deliver tailored advertising

  • Improve marketing campaigns

You can opt out of promotional communications at any time.

Security and Fraud Prevention

We use your data to monitor and prevent fraud, abuse, or unauthorized access. Keep your login credentials safe. Contact us if you suspect a breach.

Service Improvement & Communication

We use your information to:

  • Respond to inquiries

  • Collect feedback

  • Enhance service quality

Cookies

We use cookies to:

  • Remember your preferences

  • Analyze user behavior

  • Improve website functionality

 

Sharing Personal Information

We may share your information with:

  • Service providers (e.g., payment gateways, fulfillment partners)

  • Marketing and analytics partners

  • Corporate affiliates

  • Legal or regulatory authorities, as required

We do not sell or share sensitive personal information without your consent.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing your data.

Children’s Privacy

We do not knowingly collect data from children under 16. Parents or guardians can request deletion of such data by contacting us.

Data Security and Retention

While we strive to protect your data, no method is 100% secure. Please avoid transmitting sensitive info over unsecured channels.

We retain your data as long as needed for:

  • Service delivery

  • Legal compliance

  • Account management

  • Dispute resolution